Incidents reported on status page for Double https://status.double.bot/ https://d1lppblt9t2x15.cloudfront.net/logos/0744f33d6af60ae202f0e58495295157.png https://status.double.bot/ en https://status.double.bot/ Thu, 12 Jun 2025 12:27:56 +0000 https://status.double.bot/#8235fefbea09c4af3e267c07b5565f5b1159ed51fce3ed791568e1c548a66d3f VS Code Extension recovered https://status.double.bot/ Thu, 12 Jun 2025 12:26:21 +0000 https://status.double.bot/#8235fefbea09c4af3e267c07b5565f5b1159ed51fce3ed791568e1c548a66d3f VS Code Extension went down https://status.double.bot/incident/449473 Wed, 23 Oct 2024 18:09:00 -0000 https://status.double.bot/incident/449473#4d60612d7c207bd71490b75613262d344fa430767b33fdad4d49128aed0e2568 The issue is now resolved. Anthropic models should be working normally. https://status.double.bot/incident/449473 Wed, 23 Oct 2024 17:40:00 -0000 https://status.double.bot/incident/449473#001daeadacd94163e8294196a610d105a77ae18381c3b46f93a8f869741338db We have identified the root cause and are now deploying a fix. It should be resolved within the next 10 minutes. https://status.double.bot/incident/449473 Wed, 23 Oct 2024 17:28:00 -0000 https://status.double.bot/incident/449473#1f7301ae3d7cc193fff15810177f4b4f36b76eafd1ad4ed7181a4040cf7d1baa Currently investigating an outage with the Anthropic Claude models https://status.double.bot/incident/430074 Mon, 16 Sep 2024 17:03:00 -0000 https://status.double.bot/incident/430074#4b2d783fec4e28d1abf494cf9f055d9eec5d96f93bb50676620e384d7a281e5d The rate limit issue has been resolved for now and o1 models should be working properly. We're working on a more permanent fix. https://status.double.bot/incident/430074 Mon, 16 Sep 2024 16:58:00 -0000 https://status.double.bot/incident/430074#7bd1790dee59bbabb7e5d4154bcb0ac512142ab4d6f74fc2a174bd5a8650d20c We're hitting a rate limit with OpenAI for the o1 models which we are working to resolve. Will have this fixed in the next hour or so. Sorry about this! Only OpenAI o1-preview and o1-mini are affected. All other models including OpenAI models should continue to work. https://status.double.bot/incident/423767 Sun, 01 Sep 2024 20:01:00 -0000 https://status.double.bot/incident/423767#3c7b6e74e0b15719aa9e21f490eeb0b78c45a8976dcf28ee9ae8b7982b64ef13 The issue has been resolved by Fly, our hosting provider, and services should be back to normal. https://status.double.bot/incident/423767 Sun, 01 Sep 2024 19:19:00 -0000 https://status.double.bot/incident/423767#c9d52b94bdad7cac7cbffd439867e7bb686b82c9f7e9d08c664a171d564e0509 Double is currently unavailable due to an outage on fly.io, our hosting provider. https://status.flyio.net/ https://status.double.bot/incident/409882 Tue, 06 Aug 2024 18:00:00 -0000 https://status.double.bot/incident/409882#44437dff8c6021cc68cd7992e5a294125c509c1e7a8bbb25ed2fac4772fa5b2a Anthropic has resolved their outage. https://status.double.bot/incident/409882 Tue, 06 Aug 2024 17:00:00 -0000 https://status.double.bot/incident/409882#d2b4ffd564b2f2dbbdb596c68c78946a58c6719a553ebc6156e457fdd978c323 Anthropic is currently experiencing an outage. Follow here for status updates https://downforeveryoneorjustme.com/anthropic https://status.double.bot/incident/402697 Wed, 24 Jul 2024 00:51:00 -0000 https://status.double.bot/incident/402697#c304cf9526ac1a6cf4938d57209fc49fc46ba57ea0408949f18d43d2f8c2d769 We have deployed a fix and chat is fully operational. Thanks for your patience. https://status.double.bot/incident/402697 Wed, 24 Jul 2024 00:28:00 -0000 https://status.double.bot/incident/402697#68d286f4216d9ef05dd48ea53cfaa5e6c6fc0e28635e462d6c493b80c918b74d We’re investigating an issue with chat due to a recent deployment. https://status.double.bot/incident/388831 Thu, 27 Jun 2024 02:31:48 +0000 https://status.double.bot/incident/388831#7792fe16189ef6afd52c430da13ff486171e97a97a08e49a50f1a72f675c8d55 Maintenance completed https://status.double.bot/incident/388831 Thu, 27 Jun 2024 02:31:48 -0000 https://status.double.bot/incident/388831#ac12a62394794c1cc978a788a857bc886f6e65c644021c4c94d3677ab140425c Services will be down for a few minutes while we upgrade our database. https://status.double.bot/incident/388831 Thu, 27 Jun 2024 02:30:00 -0000 https://status.double.bot/incident/388831#ac12a62394794c1cc978a788a857bc886f6e65c644021c4c94d3677ab140425c Services will be down for a few minutes while we upgrade our database. https://status.double.bot/incident/359772 Sat, 27 Apr 2024 18:15:00 +0000 https://status.double.bot/incident/359772#94212e9f8b131c42a866a3aba3272ea604b68e002e05d964bb1a1588a80517f4 Maintenance completed https://status.double.bot/incident/359772 Sat, 27 Apr 2024 18:00:00 -0000 https://status.double.bot/incident/359772#1e38928f33f780b21c82896dbcce9e4768484b1b3af28fbe33b478b3d59b65ab Services will be down for a few minutes while we upgrade our database. https://status.double.bot/incident/360836 Thu, 25 Apr 2024 21:14:00 -0000 https://status.double.bot/incident/360836#c31c5c29ed6d59913c2756251e8293ca111077c2ea2beda730191fad01964a25 Issue has been resolved. https://status.double.bot/incident/360836 Thu, 25 Apr 2024 21:12:00 -0000 https://status.double.bot/incident/360836#3c91265e725b81aa92f1789b25ef1d3ba7135b26dfaa3ef553658ced375dbe44 We are currently investigating an issue that's blocking new users from registered for an account in VS Code. https://status.double.bot/incident/359839 Tue, 23 Apr 2024 23:56:00 -0000 https://status.double.bot/incident/359839#aaa1b1f150a8d57e8cfbe8ac207e155a228483efe08521b1e2fe878b0e3190f6 Issue is resolved. https://status.double.bot/incident/359839 Tue, 23 Apr 2024 23:55:00 -0000 https://status.double.bot/incident/359839#eede22580fa22f690daafebcdfdba105ac24b83753c3a8de6ab9dcb745b85493 We've identified the root cause and are currently deploying a fix https://status.double.bot/incident/359839 Tue, 23 Apr 2024 23:51:00 -0000 https://status.double.bot/incident/359839#b8cfbb4d1f0c16501352721cd7c4d330401174f4ed705f98eae95179ca60a457 We are currently investigating this issue. https://status.double.bot/incident/359786 Tue, 23 Apr 2024 20:10:00 -0000 https://status.double.bot/incident/359786#3673273e54a8f904d429a8ed85638dcf593a0bac56f6de7eca2e4caa553a6c2a We identified a code change deployed at 11:05 am PT that degraded backend performance. We've reverted the deploy while we investigate. https://status.double.bot/incident/349319 Tue, 02 Apr 2024 00:46:00 -0000 https://status.double.bot/incident/349319#c987c18618061d53305daa22b3489469c86e3e608d75621fbcd822c43f9d2ed6 OpenAI has resolved the issue. https://status.double.bot/incident/349319 Tue, 02 Apr 2024 00:23:00 -0000 https://status.double.bot/incident/349319#77bc974d3e823a39161f2b4e4422e7baf5aa0b56d0addb5c3f4eec6df72bd273 OpenAI is currently experiencing elevated error rates on GPT-4 endpoints. Subscribe to https://status.openai.com/ for the latest updates. https://status.double.bot/incident/347022 Wed, 27 Mar 2024 20:04:00 -0000 https://status.double.bot/incident/347022#c8e38b8fb5c7468b7de252a9e097357ac7742f8ea919eb2e7b785c718c5c4838 The incident is resolved. https://status.double.bot/incident/347022 Wed, 27 Mar 2024 20:02:00 -0000 https://status.double.bot/incident/347022#aabdf4d2418296d46cdc853afd20ad4f2793ab153c03a6dd4dba04c028c7e7eb A rolling deployment took down more servers than intended. Services should be recovered within the next 2 mins. https://status.double.bot/incident/339487 Sat, 23 Mar 2024 22:15:00 +0000 https://status.double.bot/incident/339487#03068ea3d88f81d992cef681597f3ac487fcf52e7d2f81d063ca7874ef8be543 Maintenance completed https://status.double.bot/incident/339487 Sat, 23 Mar 2024 22:00:00 -0000 https://status.double.bot/incident/339487#5957a5907f9cc9d2c6fd5ac743d37ed60c0048bb94003ece03600e53ebdc0a97 Services will be down for a few minutes while we scale up our DB. https://status.double.bot/incident/339948 Tue, 12 Mar 2024 20:21:00 -0000 https://status.double.bot/incident/339948#ea32b867906553d9c6151154d7acb3dc19f25e61ee05142c09ac6e33285402fd The incident has been resolved https://status.double.bot/incident/339948 Tue, 12 Mar 2024 19:14:00 -0000 https://status.double.bot/incident/339948#62c45b4ee7b48b7fe2d279f97b924da57810191c0034218b4aa9fc11fe9ed554 We're aware of an issue with API key stuck in "Loading..." immediately after signup for up to one minute. Temporary workaround is to wait for at least one minute before refreshing. We're working on a fix and this should be resolved in the next 15 minutes. https://status.double.bot/incident/339065 Mon, 11 Mar 2024 04:10:00 -0000 https://status.double.bot/incident/339065#53c7d5e1d94f8845e3d6a1025071e2caf4a999dc25fffc622d38e107b5111a7c The issue is resolved. https://status.double.bot/incident/339065 Mon, 11 Mar 2024 04:04:00 -0000 https://status.double.bot/incident/339065#67fb99a628c5adf06b67da138737db79b6906350d08fad48eecd6c4ebd2e7c3e Our servers are overloaded with traffic right now leading to degrade performance. We're working on scaling up our servers and this should be resolved in the next 15 minutes. https://status.double.bot/incident/338585 Sun, 10 Mar 2024 00:15:00 -0000 https://status.double.bot/incident/338585#2b90baf3e8435566b8d0eb86dfecc5e356d3ac84fcd69662177162df33b8f27d Rate limit issue with Anthropic's API is resolved and Claude requests are back to normal. https://status.double.bot/incident/338585 Sat, 09 Mar 2024 19:41:00 -0000 https://status.double.bot/incident/338585#023784a5eed85902f6bb7d8e388f17e447c23b2e47df65edbd80ad3b3618680d Claude requests will temporarily be re-routed to GPT4 for a better user experience while Anthropic is down. This change will be reverted when the issue is resolved. https://status.double.bot/incident/338585 Sat, 09 Mar 2024 15:38:00 -0000 https://status.double.bot/incident/338585#d9fc03b07f57f7bddd081d56f93ddfa7c2c4d48a7718214cd05e7702b17b28bb There's currently an outage on Anthropic's API. We're working with them to resolve this. You can continue using Double with GPT-4 while we fix this.